Neil McCann has called for clarity over the chain of events which saw Rangers announce their management team had resigned from the club on Friday night.
The club released a statement on their website at 9pm saying manager Mark Warburton, his assistant David Weir and head of recruitment Frank McParland had had their resignations accepted.
While U20 coach Graeme Murty has been placed in temporary charge - starting with Sunday's Scottish Cup fifth-round tie with Morton, live on Sky Sports - confusion remains over which is the correct version of events.
Sky Sports pundit McCann thinks fans began turning on Warburton - who has been under increasing pressure in recent weeks - after a 4-1 defeat at Hearts on February 1.
The former Rangers winger said: "It's a mess and it's so unclear so we need to find out what's true and what's not.
"It's important we get some clarity on what decision has been made and by who. One way or another, it has to come out.
"Clearly, we have to make this situation better than what we're seeing just now. Rangers are a massive club and we need them back at the top of our game to create competition.
"It's clear that results haven't been good enough and to be sitting 27 points behind Celtic is by no means good enough.
"Fans tend to make these types of decisions easier for boards. They start to get disgruntled and air their views.
"The defeat to Hearts has had a major bearing on what way the fans were going. It was damaging and now we are where we are."
Rangers said in their statement Warburton, Weir and McParland indicated a desire to resign through their representative earlier this week.
Sky sources understand, however, the coaching team then asked for that request to be reversed on Thursday - after it had been granted by the club's board.
Warburton had been linked with Nottingham Forest but they appointed Gary Brazil on a deal until the end of the season on Thursday.
It is understood the Rangers management team's request to be released came as a result of an approach from Forest.
Former Rangers striker Derek Johnstone said: "I believe the agent spoke with Rangers at the start of the week and asked if they could be released from their contracts.
"I think Rangers were astounded by that but eventually agreed and said yes. As far as I'm concerned, if you come out and say that to the Rangers board, it means you don't to be there.
"The club were quite within their rights to say: 'Fine, if you don't want to be here you're released.'
"It was a resignation from the manager and David Weir but I think something else has happened because the agent felt he probably had another club for them.
"Whether that's fallen through or not - and then Mark has changed his mind - we don't know at this stage."